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Policies

Payments

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All orders over $65 require a down payment which is deducted from the total balance due. The remaining balance is due no later than the day of pick up. Remaining balance for deliveries is due 24hours prior to delivery. 

 

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All deposits are non-refundable in the event of a customer cancellation. Please give a minimum 72 hour notice. In the event of unforeseen circumstances please reach out. Exceptions are not guaranteed.

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Curbside Pick up/ Deliveries

Pick up time for standard orders can be scheduled during the ordering process. Curbside pick up for custom menu items will be scheduled once the deposit is made. Please respect your scheduled time. In the event of a needed reschedule, please reach out within 1 hour of scheduled pick up time. Orders that are not picked up at least 4 hours after confirmed time will lose the order and will not be refunded. 

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Weddings

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All orders require a down payment which is deducted from the total balance due. The remaining balance is due no later than 48 hours prior to pick up or delivery.

 

*Please confirm that your venue allows non-insured businesses.

 

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Delivery

Delivery is available within the 30 mile radius. Unfortunately delivery is not free; having a skilled professional deliver avoids any mishaps. Delivery fee is based on location.

 

Final balance is due 48 hours prior to delivery date. No cash accepted/exchanged at delivery.

 

Cancellations

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All wedding cancellations made by the within a 30 day notice may receive up to %50 of the total cost. Any cancellations made after the 30 day lock in will not receive a refund. In the case of unforeseen circumstances please reach out to review your options. Exceptions are not guaranteed.

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